Frequently Asked Questions

Q: Do you offer credit card processing outside of The United States?
    A: Yes. In addition to The United States, our services are available in The U.S. Virgin Islands and Puerto Rico.

Q: Which card types will I be able to accept?
    A: Your agreement with us will allow you to accept VISA, MasterCard and DiscoverCard. Caribbean merchants wanting to apply to accept American Express should call them at (800) 297-2639, then ask us to activate it on your merchant account.

Q: Do you offer a gift card program?
    A: Yes. Our gift card program is currently available within The United States.

Q: How long will it take to get setup?
    A: The approval process is typically 1 to 2 days. If you require equipment, that may add a few more days for shipping, but overall a week or so is all that is needed. If you have a hard start date, complete the application at least 2 weeks in advance to keep everyone's stress levels to a minimum.

Q: When will I receive the funds for my processed sales?
    A: Funds are available on a 2 day turn around cycle, so deposits submitted on Monday are available in your checking account on Wednesday. Holidays and weekends, when the banks are closed will add additional time to complete the transfer.